What to do if you Forgot your Password
You can use your company's name to gain access if you need access to the application but don't remember which username or email was used.
First, let's navigate to the login screen. Locate the forgot password link, which can be found at the bottom of the login screen. On the lower half of the password recovery screen find and click "Forgot Password". To search by company, click the "can't remember your email address?" at the bottom of the screen. Here you can populate the search bar being mindful of spelling and spaces. Enter your company name as it was registered and tap search. Click on your company's name. A list of registered emails for the company will be returned. Be aware that part of the email will be hidden from it for security purposes. Find your email and tap reset password. Confirm the reset email address and tap yes to send the reset email.
Open your email and find a password reset request from FieldTech connect. If you don't see the email check your spam box. The reset link expires within 24 hours and the only time the password will be updated is when you have successfully set your new password and received the success confirmation. Enter your new password a second time to confirm the match and tap set a new password. Your new password is set, and you can navigate back to the FieldTech Connect app to log in.
The video can be found here:
https://www.youtube.com/watch?v=dqS-tRvQ4_0&ab_channel=FieldTechConnect